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FAQ

About Yayzy

What is Yayzy?
How does Yayzy make money?
What third party credibility does Yayzy have?

General

Is the Yayzy app free?
Which countries is the Yayzy app available in?
How do I delete my Yayzy account?
I haven't received an email

Linking bank accounts

Why link my bank account?
How safe is the Yayzy app?
How do you use my data?
Do you sell my data?
If I connect my account, what data will you have access to?
What is TrueLayer, SaltEdge and Plaid?
What do I do if my bank account is not supported updated?
How I delete my bank account?
Can I connect multiple accounts?
Can I change a transaction category?
What information am I providing access too?
How do you use my data?
Am I granting read-only permission?
Do you store my online banking login details?
What banks do you provide access to?

Carbon footprints

What does carbon footprint mean?
What does CO2 mean?
What is CO2e?
What does positive impact mean?
What does Carbon offsetting & footprint compensation mean?
What does Environmental impact mean?
What are climate projects?
How many Kgs of CO2 is a lot?
How do you calculate my carbon footprint?
What does carbon budget mean?

Subscriptions

Why subscribe?
What happens once I subscribe?
What is the difference between Supporter, Champion and Hero?
How do I cancel or modify my subscription?
How can I be sure these projects are really stopping climate change?
How can Yayzy prove my contribution is going to these projects?

Offsetting my footprint

What are carbon offsets and how do they fight climate change?
Is only offsetting my carbon footprint enough?

still have questions?

If you cannot find the answer to your question in our FAQs, please email us!

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